Louis Vuitton 4+

For a privileged experience

Louis Vuitton Malletier

Designed for iPad

    • 3.7 • 698 Ratings
    • Free

Description

Delve into the Maison’s universe in the Louis Vuitton application, presenting an immersive and interactive experience with exclusive content & services.

Fashion and culture news
- Watch and relive the fashion shows with backstage access and share your favorite looks.
- Get access to exclusive content.

Product Catalog
- Discover Louis Vuitton products in detail, from the Maison’s latest creations to its most iconic pieces.
- Be notified of the Maison’s new launches and collaborations.
- Find the store closest to you and discover the services they offer.
- Discover the augmented reality Try On function and virtually try on a selection of products.

Services
- Book an appointment with a Louis Vuitton client advisor online or in person at a store.
- Have your leather goods repaired via the online repair service.
- Get access to maintenance services and learn how to best preserve your Louis Vuitton purchases.
- Discover the Maison’s signature personalization services.
- Contact our client services team.

My LV
- Manage your personal information and preferences.
- Check the status of your recent orders.
- Create your wish list.

What’s New

Version 6.19.1

Explore the latest version of the Louis Vuitton application and dive into an even more immersive experience! We're excited to introduce two exciting new features that will revolutionize your app usage:

- Interactive Onboarding Experience : Welcome to the Louis Vuitton application in a more immersive and interactive way!
- Enhanced Wishlist Design : Discover a more intuitive way to browse your favorite items with our redesigned wishlist.

Download the latest Louis Vuitton application version now to experience these new features and more!

Ratings and Reviews

3.7 out of 5
698 Ratings

698 Ratings

x43x61x69 ,

Capability to Change Language and Region?

I really do wish the app would all the user to change its localization and store region within the app instead of forcing it to follow the iOS system region setting. There’s a possibility that the user could be located in a different different country/region than his/her phone’s region setting, e.g. traveling or having homes in different countries. It made purchasing from the app impossible unless you are willing to transfer the whole phone to another region, mess up with other settings.

KG_4444 ,

Bug w/ Care Service Scheduling Call Time Repair Appt.

Using the LV app to schedule a call with Care Service to discuss a repair to my vintage LV bag, there were issues with confirming the time of the call.

Using the LV app, confirmed 4pm EST, which is the time zone my phone is set to.

Then the follow up email from LV confirmed my app call for 10 PST.

The next day I emailed Care Service to confirm my appointment conference call time explaining I was give 2 different times, they emailed back telling me the system showed my appointment time was 12 pm CST.

She also explained that I needed to check my devices time zone setting.

My device was always set to my current location, EST.

I was given 3 different time confirmations in 3 different time zones. ???

I still don’t know which one is correct.

I emailed Care Service with screen shots of my confirmed appt times and expressed this needed to be shown to a manager or Technical Team. I never heard back.

This is a major Bug with the Care Service scheduling app.

Technically, I’d need to be available from 1pm EST, to 1AM EST, for the call to discuss my repair! 12 hour window.

I hope a Tech Team Support member sees this posts and looks into this Bug issue.

Not happy because I want to talk to a repair technician to have my vintage bag properly repaired in the correct manner because I’ve had it for 40 years.

Purelica ,

Both App and Website are Bad

The shopping cart is horrible. I accidentally added an item and could not remove it! Every time I clicked on “Remove” it would ask to confirm, so I clicked on “Confirm,” it removed instantly, but then the “Proceed to Check Out” button suddenly reappear and the Cart icon has “1” next to it. I clicked on the Cart icon to double check, the item is still there. I did this multiple times and rebooted my iPad, but the item could not be removed. I reached out to Customer Service on chat, they are nice and polite, but they could not help. Please fix this as I plan on buying a new item soon and would not want to have to buy the extra, unwanted item and then have to return it.

App Privacy

The developer, Louis Vuitton Malletier, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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